A PC installed with Office365 is required to have internet
connection to renew the office subscription.
If the PC is offline or not connected to internet the office might
get deactivated and office starts prompts for reactivation. Don't worry, you
can still use office products during the grace period with reduced
functionality.
Here is the quick procedure to reactivate your office product.
Open CMD as
administrator Browse to the office folder using the following commands:
cd /d "c:\Program
Files (x86)\Microsoft Office\Office15"
Type the following
command to see the product activation key status
CSCRIPT OSPP.VBS
/DSTATUS
If the activated key
was something like “ABDC1”, then you can remove the currently downloaded keys
with this command:
CSCRIPT OSPP.VBS
/UNPKEY:ABCD1
When the user logs in
again, the subscription login will download and activate the user account with
new Pkey data, hopefully resolving the error.
You can re-run the dstatus command to confirm activation has now been successfully, the status should now look like this:
SKU ID:
149dbce7-a48e-44db-8364-a53386cd4580
LICENSE NAME: Office
15, OfficeO365ProPlusR_Subscription1 edition
LICENSE DESCRIPTION: Office
15, TIMEBASED_SUB channel
LICENSE STATUS: ---LICENSED---
ERROR CODE: 0x4004FC04
(for information purposes only as the status is licensed)
ERROR DESCRIPTION: The
Software Licensing Service reported that the application
is running within the
timebased validity period.
REMAINING GRACE: 31
days (46016 minute(s) before expiring)
Last 5 characters of
installed product key: HT7KC
---------------------------------------
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---Exiting-----------------------------
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